---
title: Ticketing Scope for Attractions
description: Independent ticketing scoping and requirements definition for attractions. We review your current setup, align teams and recommend suitable vendors.
---

# Ticketing Scope & Requirements Definition

The work that makes every next step easier

Before issuing a ticketing RFP or approaching vendors, attractions need clarity, not just on *what systems exist*, but on what the business actually needs a ticketing system to do.

Bookable Tourism delivers structured, independent ticketing scoping projects that define requirements, align internal teams, and provide clear, defensible recommendations, without pushing you prematurely into a tender or vendor decision.

This work creates the foundation for a successful procurement, implementation, and long-term ticketing strategy.

## What we do (and what we don't)

This is a pre-RFP scoping and advisory engagement.

We:

- Review your current ticketing and sales setup
- Engage with internal stakeholders across departments
- Define functional, operational and commercial requirements
- Assess the market and identify suitable ticketing platforms
- Deliver a clear recommendations report

We do **not**:

- Run or manage the tender process
- Act as a reseller for any ticketing platform
- Push a preferred vendor

This independence ensures the scope is unbiased, practical, and grounded in your organisation’s actual needs, not vendor-led assumptions.

## What We Do

### Current State Review

We assess your existing setup, which may include:

- Ticketing and booking systems
- Sales channels and distribution
- Pricing and access models
- Reporting and data flows
- Existing ecosystem and integrations required 
- Front-of-house and operational processes

This helps identify constraints, risks, duplication, and opportunities before requirements are defined.

### Stakeholder & Team Engagement

We meet with key teams across the organisation, which may include:

- Operations and front-of-house
- Marketing and digital
- Finance and reporting
- Programming and events
- IT or digital (where applicable)

This ensures requirements reflect how the organisation actually operates and builds internal alignment early.

### Requirements Definition

We translate operational and commercial needs into clear, structured requirements, covering areas such as:

- Ticket types, pricing and access rules
- Capacity, sessions and inventory management
- Memberships, concessions and special programs
- Sales channels and distribution needs
- Reporting, reconciliation and data requirements
- Accessibility, compliance and governance considerations

Requirements are written in a way that vendors can realistically respond to,  reducing ambiguity and misinterpretation later.

### Market Assessment & Vendor Recommendations

Based on your requirements, we:

- Assess the ticketing market against your needs
- Identify platforms capable of meeting your requirements
- Shortlist suitable vendors (with rationale)
- Highlight trade-offs, risks and implementation considerations

You receive a clear view of *which vendors fit, which don’t, and why*.

### Deliverables

At the conclusion of the engagement, you receive:

- A ticketing requirements and scope document
- A current-state assessment summary
- A vendor shortlist with recommendations
- Clear guidance on next steps (RFP, direct approach, pilot, or implementation)

This documentation can be used to:

- Inform an internal business case
- Support an external RFP or procurement process
- Brief vendors directly
- Reduce risk during implementation

This option works very well in government owned attractions, or for attractions who suspect they have outgrown their ticketing platform and would like a review internally and externally of what is available in market and to assist in whether to go to tender.

****Not sure where to start?****  
Book a 15-minute discovery call to talk through your current ticketing setup, challenges, and whether a scoping engagement is the right next step.

 Book a 15 minute discovery call here