Scope & Recommendations
For attractions that need clarity before committing to a system
If you’re unsure whether your current setup is fit for purpose — or what you actually need from a ticketing platform — this is your starting point.
What this includes:
- Current-state ticketing and operations review
- Future requirements mapping (programs, pricing, access, reporting, distribution)
- Stakeholder input and operational considerations
- Clear, independent system recommendations
- Practical next steps (not a sales pitch)
Best for:
Attractions exploring change, councils with multiple sites, or organisations preparing for procurement.
Ticketing RFP Development
For attractions ready to go to market
Selecting a ticketing system without a clear RFP often leads to misalignment, cost blowouts, or systems that don’t scale.
We help you create a clear, attraction-first RFP that vendors can actually respond to, and that protects you during evaluation.
What this includes:
- Functional and operational requirements definition
- Vendor-neutral RFP documentation
- Evaluation criteria and scoring framework
- Support during vendor Q&A and responses
- Shortlisting and recommendation support
Best for:
Government-owned attractions, cultural institutions, and organisations requiring formal procurement.
Ticketing Implementation & Account Management
For attractions that want it done properly, and supported long-term
Implementation is where most ticketing projects succeed or fail.
We act as your independent implementation partner, bridging the gap between your internal teams and the technology provider, before, during and after launch.
What this includes:
- Implementation planning and timeline management
- Vendor liaison and accountability
- Product setup, pricing and access rules
- Distribution and channel readiness
- Staff onboarding and go-live support
- Ongoing account and performance management
Best for:
Attractions that want confidence, continuity, and long-term value from their ticketing investment.