Scope & Recommendations
For attractions that need clarity before committing to a system
If you’re unsure whether your current setup is fit for purpose — or what you actually need from a ticketing platform — this is your starting point.
What this includes:
- Current-state ticketing and operations review
- Future requirements mapping (programs, pricing, access, reporting, distribution)
- Stakeholder input and operational considerations
- Clear, independent system recommendations
- Practical next steps (not a sales pitch)
Best for:
Attractions exploring change, councils with multiple sites, or organisations preparing for procurement.
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Ticketing RFP Development
For attractions ready to go to market
Selecting a ticketing system without a clear RFP often leads to misalignment, cost blowouts, or systems that don’t scale.
We help you create a clear, attraction-first RFP that vendors can actually respond to, and that protects you during evaluation.
What this includes:
- Functional and operational requirements definition
- Vendor-neutral RFP documentation
- Evaluation criteria and scoring framework
- Support during vendor Q&A and responses
- Shortlisting and recommendation support
Best for:
Government-owned attractions, cultural institutions, and organisations requiring formal procurement.
Ticketing Implementation & Account Management
For attractions that want it done properly, and supported long-term
Implementation is where most ticketing projects succeed or fail.
We act as your independent implementation partner, bridging the gap between your internal teams and the technology provider — before, during and after launch.
What this includes:
- Implementation planning and timeline management
- Vendor liaison and accountability
- Product setup, pricing and access rules
- Distribution and channel readiness
- Staff onboarding and go-live support
- Ongoing account and performance management
Best for:
Attractions that want confidence, continuity, and long-term value from their ticketing investment.