The tourism industry in Australia is evolving rapidly, and staying ahead means embracing technology that simplifies operations and improves the customer experience. One of the most powerful tools for tour operators today is a booking system, but why is it so essential?

1. Streamline Operations and ...

Choosing a booking and reservation system is one of the most important decisions for an Australian tour or activity operator. Both Rezdy and FareHarbor are market-leading platforms used by thousands of operators worldwide, but they take different approaches to pricing, features, integrations and sup...

Use this checklist to make sure the booking system you choose actually fits your business needs , not just what looks good on a website. This checklist is based on 80% of what the majority of operators need. Be sure to add requirements that are specific to your business.

1. Bookings & Availability

If you’re running tours, activities, or attractions in Australia, you’ve probably wondered at some point: “Do I really need a booking system, or can I keep managing things the way I am?”

It’s a fair question. After all, many operators start out with spreadsheets, text messages, or a trusty notebook...

If you’re running a tour, activity, or attraction here in Australia, chances are you’ve already felt the juggle: phone calls, emails, spreadsheets, payments, cancellations, and trying to keep everything up to date across multiple channels. It’s exhausting.

That’s where a booking system steps in.

A...

In the fast-moving world of tours and attractions, relationships with resellers and distribution partners—from OTAs to inbound operators and wholesalers—can open doors to broader audiences and more bookings. But if you're working with these partners without a formal distribution contract in place, y...

When reviewing or replacing your museum or art gallery’s ticketing system, it’s essential to remember one key thing: you are a visitor attraction. While your institution may be cultural, educational, or nonprofit by nature, from a customer experience and operations standpoint, you function like any ...

Choosing the right booking system is one of the most important decisions you'll make as a tourism operator. Whether you’re running tours, activities, or attractions, the right restech (reservation technology) can streamline your operations, boost bookings, and set your business up for scalable growt...

When attractions start looking for new technology, one of the biggest challenges is understanding the difference between a ticketing system and an attraction management solution. While both play a role in selling tickets and managing visitors, they serve different purposes and can have a big impact ...

In the realm of booking and reservation management, the question of who covers the booking system fee often arises. While many businesses are trying to keep costs down, plus for some reason some believe they shouldn't have to pay for a booking system (which is a poor way of thinking - should you giv...

Did you know that regardless of its size, your tourism business plays a pivotal role as a destination driver, especially if you offer experiential products?

Consider a recent scenario we encountered involving a major attraction in a leading city evaluating ticketing software options. Throughout thi...

You may recall the announcement last year of the merger between three major players – Rezdy, Checkfront, and Regiondo – and the following, what seemingly felt like silence while they “sorted things out” including some quiet redundancies. There is news that they are currently going through a restruct...